AI-powered CX agents trained to handle 70% of tier 1 support questions.

Helply is trained on your website, knowledge base, and more. It analyzes past support tickets, identifies gaps, and suggests new help articles—ensuring 85% knowledge coverage.

Train Helply with your data

All other chatbots stop at website URLs, sitemaps, Notion docs, and knowledge bases as sources. Helply is the only agnostic AI customer service agent that uses data from your help desk to accurately answer up to 70% of tier-1 support tickets.

How Helply works

Helply is an AI agent that scans your website, knowledge base, previous support tickets and saved replies to provide quick and accurate answers to customer questions.

Build your AI agent

Make your AI agent look like it's part of your website with custom colors and logos and make it match your brand's personality with custom instructions.

Train your AI agent

Connect your website, Notion docs, knowledge base, help desk tickets and saved replies. Helply will use all of this data to train your AI customer service agent.

Get your AI agent to work

Let your Helply AI agent handle up to 70% of tier 1 support questions to give your team more time for personalized care and proactive support.

Learn & optimize

Gain valuable insights from your AI agent's support interactions and use them to enhance its performance.

“Helply has been a game changer for our support team. 7/10 of our tier 1 customer questions are now being answered by our AI agent.”

Mikael Cho, CEO & Co-Founder, Unsplash

Powerful Features

Everything you need to answer up to 70% of tier 1 support tickets.

Provide trustworthy, accurate answers

Your AI customer service agent delivers reliable info sourced from credible sources, ensuring your customers receive precise responses you can trust.

Aggregate Data from Multiple Sources

Switch on/off website URLs, help center articles, and text snippets to select sources currently utilized by your customer service AI agent.

Customize the appearance

Tailor your AI customer service agent's appearance to match your brand. Consistency is key—ensure users recognize your brand every time they engage.

Automatically Retrain

Keep your AI customer service agent sharp with automatic retraining. It continuously improves, ensuring you always get the best experience.

Utilize Powerful AI Models

Harness top-notch AI models for seamless interaction. Your AI agent is equipped to handle any query with accuracy and efficiency.

Ensure Privacy & Security

Trust us with your data. With robust encryption and access controls, we prioritize your privacy and security.

Generate Leads

Turn interactions into opportunities. Your AI customer service agent effortlessly collects customer info, streamlining lead generation while providing exceptional assistance.

Integrate with Other Platforms

Simplify your workflow with seamless integration. Connect your AI customer service agent to your preferred tools and platforms, making life easier for you and your team.

Real-Time Assistance

Focus on reducing response times and increasing accuracy to enhance customer satisfaction and trust in your service.

Building in public

Meet Alex, Founder & CEO of Groove & Helply

Get Early Access

Be one of the first to experience Helply in action. We’re offering early access to a limited number of companies ahead of our full launch. Enhance your customer support with AI and see the difference firsthand.